Return Policy
Returns
Products are eligible for exchange, store credit, or refund for up to 30 days from the delivery date. During the Christmas season you then have 45 days from time of delivery for a return.
We offer you the option to unlock free return shipping later for the eligible items in your order by paying a small returns fee at the time of purchase. If you choose to pay this fee during purchase, there is no additional charge for shipping your item(s) back to us. If you choose not to pay this fee during your purchase, you may be subject to a higher shipping/handling fee later at the rates that we require on the date you ship your item(s) back to us for a return.
Please note that this service does not exempt your order from final sale or other store policies.
You must accept the return policy before your return is approved.
Refund, exchanges, and store credit are all available. There is a flat rate fee if you do not opt into Checkout+
We do not refund any shipping or custom fees.
Refunds (if applicable)
To be eligible for a refund, your item must be unused and in the same condition that you received it. To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@alchemizefightwear.com.
Sale items | Clearance | Event Tickets (if applicable)
Only regular priced items may be refunded, unfortunately sale, clearance, and event tickets are not eligible for refunds.
Exchanges (if applicable)
We replace items if they are defective or damaged. After you show proof of the item arriving damaged or defective. You can exchange it for the same item, please access our returns portal.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and they will find out about your return.
Shipping Returns
Returns are processed weekly. With the exception of holidays and weekends.
There is a flat rate fee if you do not opt into Checkout+
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.